Privacy Policy
Effective Date: October 26, 2023
ООО 'Apex Interview Solutions' ("we," "us," or "our") operates the Interviewer Training Platform (the "Platform"). This Privacy Policy explains how we collect, use, and protect your personal data when you use our Platform. We are committed to protecting your privacy and ensuring the security of your information.
1. Data Collection
We collect several types of information from and about users of our Platform:
- Personal Information: This includes information that you voluntarily provide to us, such as your name, email address, phone number, job title, and company name when you register for an account, subscribe to our newsletter, or contact us through the Platform.
- Payment Information: When you purchase a subscription or other services through the Platform, we collect payment information, such as your credit card details or other financial account information. This information is processed by our secure payment gateway providers. We do not directly store your credit card information on our servers.
- Usage Data: We automatically collect information about your use of the Platform, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. We use this data to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activity on the Platform. Cookies are small data files stored on your device that help us improve your experience by remembering your preferences and tracking your usage. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Platform.
- Communications: We retain records of your communications with us, including emails and chat logs. This allows us to provide better customer support and improve our services.
2. Data Usage
We use the collected data for the following purposes:
- Providing and Improving Services: We use your information to provide you with access to the Platform, personalize your experience, and improve our services. This includes analyzing usage patterns, troubleshooting technical issues, and developing new features.
- Customer Support: We use your information to respond to your inquiries, provide technical support, and resolve any issues you may encounter while using the Platform.
- Marketing Communications: With your consent, we may send you promotional emails about new courses, special offers, and other updates related to our Platform. You can opt-out of receiving these emails at any time by following the unsubscribe instructions provided in the emails.
- Payment Processing: We use your payment information to process your subscriptions and other purchases.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.
- Security: We use your information to protect the security and integrity of our Platform, including detecting and preventing fraud and abuse.
- Analytics: We use aggregated and anonymized data for analytical purposes, such as tracking website traffic, user demographics, and popular courses. This data helps us understand how our Platform is being used and identify areas for improvement.
3. Data Protection
We implement reasonable and appropriate security measures to protect your personal data from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use industry-standard encryption technologies to protect your data during transmission and storage.
- Access Controls: We restrict access to your personal data to authorized personnel only.
- Regular Security Audits: We conduct regular security audits to identify and address potential vulnerabilities.
- Secure Payment Processing: We use secure payment gateway providers to process your payment information. These providers comply with Payment Card Industry Data Security Standard (PCI DSS) requirements.
While we strive to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
4. Cookies Policy
Our Platform uses cookies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. We use both session cookies and persistent cookies.
- Session Cookies: These cookies expire when you close your browser and are used to track your activity during a single browsing session.
- Persistent Cookies: These cookies remain on your device for a specified period of time and are used to remember your preferences and settings for future visits.
We use cookies for the following purposes:
- Essential Cookies: These cookies are necessary for the proper functioning of the Platform and enable you to access certain features.
- Performance Cookies: These cookies collect information about how you use the Platform, such as which pages you visit and any errors you encounter. This information helps us improve the performance of our Platform.
- Functionality Cookies: These cookies allow us to remember your preferences and settings, such as your language and font size.
- Advertising Cookies: We may use advertising cookies to display relevant ads to you on other websites.
You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may limit your use of certain features or functions on our Platform. For more information, please see our Cookies Policy.
5. Third-Party Access
We may share your personal data with the following categories of third parties:
- Service Providers: We use third-party service providers to perform various functions on our behalf, such as payment processing, data analytics, email marketing, and customer support. These service providers have access to your personal data only to the extent necessary to perform these functions and are contractually obligated to protect your information.
- Business Partners: We may share your information with business partners to offer you products or services that may be of interest to you.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
We do not sell, rent, or trade your personal data to third parties for their marketing purposes without your explicit consent.
6. User Rights
You have the following rights regarding your personal data:
- Access: You have the right to access the personal data we hold about you.
- Rectification: You have the right to correct any inaccurate or incomplete personal data we hold about you.
- Erasure: You have the right to request that we erase your personal data, subject to certain exceptions.
- Restriction of Processing: You have the right to restrict the processing of your personal data, subject to certain exceptions.
- Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.
- Objection: You have the right to object to the processing of your personal data for direct marketing purposes.
- Withdrawal of Consent: If you have provided consent to the processing of your personal data, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.
7. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
ООО 'Apex Interview Solutions'
ОГРН 1 67 23 894 50127
ИНН 7792842765
Address: 42 Skyline Drive, Anytown, CA 91234
Phone: +1 230-423-4796
Email: privacy@interviewertrainingplatform.com
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on the Platform and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.